Audience decisions
Identify the questions different buyers need answered before they contact the team.
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Before rebuilding an aging website, it helps to know what it contains and what still needs to work. We turn an inventory of pages, forms, URLs, and business priorities into a practical replacement brief.
A few clients we’ve worked with










Agree the website’s audiences, page roles, evidence and delivery priorities before design begins.
We do not have an office in Fort Myers Shores. The map pin marks our Florida office in Fort Myers. We can work with teams in Fort Myers Shores from that office.
There is no reliable page inventory
The team cannot explain every form destination
Replacement priorities are based only on appearance
The deliverable can include page roles, a proposed retain-and-replace map, mobile content priorities, and requirements for forms and editing. We record unknown behavior that needs investigation and distinguish essential launch work from optional additions. This is planning scope: design, migration, development, and final redirect testing are commissioned against the reviewed brief.
Identify the questions different buyers need answered before they contact the team.
Give each service and product a defined place without duplicating the same proposition.
Map available cases, people and supporting materials to the claims they can substantiate.
Record page priorities, content responsibilities, dependencies and acceptance criteria.
The approved scope determines the final deliverables:
An audience and buyer-question map.
A proposed sitemap with the role of each page.
A content and proof inventory with named gaps.
A prioritized brief for design, copy and development.
Our process
Review the offer, sales questions, existing site and available research with the team.
[ 01 ]Connect audiences and decisions to pages, evidence and contact paths.
[ 02 ]Separate launch requirements from later work and record dependencies.
[ 03 ]Agree the page scope and responsibilities so design and development can proceed with a shared reference.
[ 04 ]
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
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