Care for your WordPress site. Monthly. With hours on top when you want changes.
A flat subscription that keeps your site healthy — updates, backups, security, monitoring. Optional committed hours each month for the changes you want done. One predictable invoice. No prepayment.
Why two prices for each plan
Sites on our managed Cloudways environment are $100 cheaper across every tier because we already know the stack — we update, test, and revert in minutes. On a server we don't host, we need extra time to be careful. Same scope and same SLA either way; the $100 covers the extra care.
Need more than 30 hours each month? That's a different conversation — at 40+ hours/month it's co-development, and we structure it case by case with a custom rate. Email us with what you're trying to do.
What's in baseline, what's not
- Core, plugin, and theme updates — tested on staging first
- Daily offsite backups, 30-day retention, monthly restore test
- Security monitoring — malware scan, file-integrity, login alerts
- Uptime monitoring with 5-minute downtime alerts
- Monthly forms smoke test (every contact / lead form)
- One-page monthly report
- 1-business-day response SLA (2 hours if site is down)
- Written zone-of-responsibility exhibit
- New pages, sections, functionality
- Design changes — layouts, components, brand updates
- Content writing — blog posts, case studies, page copy
- SEO copywriting (we update what you write, we don't write it)
- Plugin licenses you don't already own
- Major version migrations (WP / PHP major bumps) — quoted
- Image editing or sourcing
- Migration of the site between hosts — quoted
How the hours work
Billing, simply
One model. Same for every plan.
Monthly, post-factum. End of each month, one invoice covers (baseline fee + any overage hours used). No prepayment. You pay for the month that just ended.
Auto-charge via QuickBooks. Card or ACH on file, charged on invoice date. One number, one charge, no reconciliation.
Why post-factum? Prepay-then-reconcile is how things get tangled — pre-paid baseline, post-paid overage, partial credit for unused work. One invoice at the end of the month sidesteps all of that.
Term and cancellation
Month-to-month. Auto-renews each calendar month. No annual contract, no early-termination fee.
30 days written notice to cancel. Email us, we work through the end of the next full calendar month, that month is billed normally, then service stops.
Example: you email June 10. We continue through July 31. You're billed for June (end of June) and July (end of July). Done.
Either side can give notice on the same terms — if we ever decide we can't continue serving the account, we give 30 days and finish the month.
Getting started
Common questions
What if I don't use my hours one month?
Can I change plans mid-month?
What if you do work I didn't approve?
What if my site is on a host you don't recognize?
What about emergencies?
Are credentials safe with you?
Monthly. Predictable. Honest.