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Your website, handled.

Updates, monthly testing, fixes, and the work you send us — all handled, for one flat monthly fee.

Book a 15-minute fit call

What we do

Norml keeps your website updated, backed up and monitored. Monthly plans cover maintenance, QA, fixes and ongoing website improvements.

A site you’re not sure about is a liability.

01
Updates pile up until something breaks — usually at the worst moment.
02
You couldn't say for certain your forms still reach your inbox.
03
Small changes sit for weeks because nobody owns them.
04
You find out something's broken from a customer — not before.
05
When something does break, you're not even sure who to call.
A site nobody’s watching is a problem waiting to happen.

Pricing Plans

Most teams sit on Care Plus — move up the month you have real building to do, down when you don’t.

Your developer
Baseline Care
Keep it running.
$300 / month
Start with Baseline
Every month:
Updates — core, plugins & theme
Daily backups + monthly restore test
Security & uptime monitoring
A plain-English monthly report
One business day to reply — right away if the site’s down.
Recommended
Developer + QA
Care Plus
Keep it working.
$800 / month
Choose Care Plus
Everything in Baseline, plus:
Monthly QA — pages, forms & automations
Unlimited fixes — even if you broke it
One business day to reply; most fixes done inside a week.
Developer + QA + Designer
Care Max
Keep it moving.
$1,500 / month
Choose Care Max
Everything in Care Plus, plus:
Send us work — pages, content, automations, design
Built at a steady pace, unlimited requests
One active request at a time — the next starts when yours ships.

Every plan is backed by a monthly report — you’ll never wonder if your site is looked after. You’ll have it in writing.

Works on WordPress, Squarespace, Shopify, or custom — same price; we do what your platform allows. Month-to-month, cancel anytime. Pay a year upfront and get 2 months free.

1
You lead, we execute.
You tell us what to do — we don't run your strategy. SEO, redesign, and marketing campaigns are their own thing (we're happy to scope those separately).
2
We care for the site as it stands.
One site — the one we onboard. A rebuild, a migration, or a second site is new work, not care.
3
Fixes are unlimited; new work is Care Max.
If it worked and broke, we fix it — no counting. If it's something new — a page, a feature, an automation — that's Care Max.
How “unlimited” works. On Care Max, send as many requests as you like — we work them one at a time, at a steady pace. We cap how many Care Max sites each developer carries, so the queue always keeps moving — which is why we take a limited number at a time. A big build takes more time in the queue, not more money. Need it faster? We’ll quote a rush.

For teams who’d rather not think about their website.

The busy owner
You have a business to run, not a CMS to babysit. You want it handled and a monthly note that says it is.
The marketer
You need pages shipped and things fixed — without hiring a developer or opening a ticket for every tweak.
The grown-up site
Years of value live on it. "It broke and nobody noticed for a week" is not an option.
Not for a brand-new idea you're still validating — vibe-code that and come back when it matters. And Norml Care is support, not strategy: SEO, redesigns, and campaigns are separate, proactive work we'll gladly scope.
Max Tymoshyn, founder of Norml Studio

Let's chat

“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”

Max TymoshynFounder & Architect

Get started

The honest answers.

What if I barely use it one month?
Then you had a quiet, healthy month — updated, backed up, monitored, and reported on, with a team on standby that knows your site. Care is availability, like insurance. And if a stretch is genuinely quiet, drop to a lower level and come back up when you need to.
What counts as a "bug" vs a "request"?
A bug is something that worked and stopped — a broken layout, a form that won't send, an automation that stopped firing. We fix those, unlimited, on Care Plus and up. A request is something new — a new page, feature, or integration. New things live on Care Max.
Can I pause, downgrade, or cancel?
Move between levels any time (down takes effect next month; up is instant). Cancel with 30 days' notice. No lock-in — the yearly discount is just a reward for paying upfront, not a contract.
Do you work on my platform?
Almost certainly — WordPress, Squarespace, Shopify, custom builds. The price is the same; we simply do what each platform allows.
I run a store / a members area — is that different?
Yes — stores, checkouts, and logins need more careful testing, so they're on the "E-commerce & portals" pricing. Same three levels, priced for the extra care.
How fast do you respond?
Within one business day, and we aim to resolve within a week.
How many other clients share my developer?
Fewer than you'd guess — we keep a hard cap on how many Care Max sites each developer carries. That's what lets us work one request at a time and actually keep your queue moving. We'd rather take a limited number of sites and move them well than overload a developer and stall everyone.
What's not included?
Anyone leading the work — SEO strategy, a redesign, marketing campaigns, writing your blog. That's proactive work with its own plan and price. Care keeps what you have healthy and builds what you send us.
We already have someone / a plugin doing this.
Send us the site. We'll tell you honestly what's covered, what's missing, and whether you even need us — no hard sell.
Stop wondering whether your site is fine. Know it is.
Norml Care
Book a 15-minute fit call