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We design and build WordPress websites for mediation practices. The pages explain who the mediator is and how a mediation runs, in a way that works for both parties and for the attorneys who refer them. Parties or their counsel can reserve a session date online and send case details and documents before the session, and those documents can be opened only by the staff you authorize.
A few clients we’ve worked with
Norml designs and builds mediation practice websites on WordPress: the mediator, services, process and fees pages, online scheduling under your availability rules, a case intake with private document upload, the disclaimers your practice supplies, and a check of every confirmation and notification before launch.
Pages and design follow our usual WordPress process. Scheduling, intake and uploads handle case information, so their rules are agreed in writing before any of them is built.
Templates for the home page, mediator biography, services, process, fees, questions and contact, built around the copy you supply. The process page takes a party through each stage of a mediation, and the site addresses both parties and referring attorneys without favoring either side.
Parties or their attorneys choose a session date online. Only openings that fit your rules, such as session lengths, working days, notice periods and blocked dates, are offered. The person who reserves receives an automatic confirmation, and your office is notified of every new reservation.
A structured form collects the case summary, each party's details and the names your conflict check needs, showing follow-up questions only when they apply. Each submission becomes a restricted record in the WordPress admin, and the staff member who reviews new cases is notified.
Parties attach their materials to the intake ahead of the session. Files are stored encrypted, outside the public media library, with no public address for anyone to open and nothing for search engines to index. Only the staff accounts you name can open them.
Your practice or its counsel provides the disclaimer wording and decides where it must appear: on pages, beside the intake form or in confirmation messages. We add each disclaimer in those places as editable text and give you a list of every placement to approve.
Before launch we run test reservations and test intakes through every path, using sample data. We check that each confirmation and staff notification arrives, carries the agreed wording and disclaimer, and keeps case details out of the message itself.
Your staff update biographies, fees and pages in the WordPress admin. Hosting, the domain and any scheduling or storage service are set up in your practice's name, with SSL, spam protection on every form, automated backups and analytics that count reservations and intakes without recording what people typed.
Kremenchuker Law Group
A personal injury firm whose practice areas each have their own page, explanation and enquiry action, with the attorney introduced through real photography. Visitors find the matter that applies to them and can reach the team from that page.
Metroplex Homebuyers
A home-buying company whose conditional Gravity Forms change with the property type and the seller's situation. Each enquiry is routed into the CRM with tags and an owner, then triggers an immediate notification and staged follow-up.
Vona Bride
A bridal boutique, relevant for its booking pattern rather than its platform: an appointment path in every section of the site, and automated emails that send the confirmation, reminders and follow-up once a bride books a fitting.
“Norml Studio's professionalism and responsiveness were impressive.”
“They were proactive in suggesting improvements we hadn't considered.”
“They delivered what they said they would, on time.”
“They focused on how to make our daily operations easier, not just on building features for the sake of it.”
“They understood that the app needed to be practical for someone sitting in a car, not just look good on a desktop.”
“Their level of dedication to the success of the project and GoPetZen's business as a whole is unique.”
Your logo and brand materials, mediator photos if you have them, and the page copy or an outline of it.
Session types and lengths, the days and hours you hold sessions, the notice you need, dates that are never available, and who may reserve: parties, attorneys or both.
The questions you ask at intake, which of them are required, the details your conflict check needs and the staff member who reviews new submissions.
The people who may open intake records and uploaded documents, how long files are kept and how they are removed, plus any rule your practice has about where client material may be stored.
The disclaimer text, privacy policy and terms of use approved by your practice or counsel, with a note of where each must appear.
Invited access to your domain registrar, hosting and any analytics accounts. Services the site depends on are opened in your practice's name, so ownership stays with you.
A named person at the practice who approves the designs, the scheduling and intake rules and the launch.
We write down the page list, scheduling rules, intake questions, the people allowed to open confidential files and every disclaimer placement. Once you approve that record, we choose the scheduling and storage approach that can follow it.
You compare visual directions and we recommend one. The home, mediator, process and intake pages are then designed in Figma for your review.
The custom WordPress theme, scheduling, intake and restricted file storage are built on a staging site. Only sample cases and test documents are used there, so real case material stays out of the build.
We try to reserve dates the rules should refuse, open stored files by their address without a login, and reach intake records from a staff account that lacks permission. Each attempt has to fail before launch.
Your practice or counsel reviews the disclaimers, privacy policy and terms on the staging site and approves each placement.
We connect the domain and SSL, switch on backups and form spam protection, and repeat the reservation and intake tests on the live site. Your staff then get a walkthrough of editing pages, changing availability and reviewing intakes.
No account layer between you and them. These are the Norml specialists this work runs through.
Founder & Architect
Co-founder · Design & Strategy
Full-Stack Developer
Full-Cycle SEO Specialist
QA Engineer
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect