Visitors find things without searching
Navigation and page relationships are defined around what people look for, so the right page is reachable from where they start.
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A dental group needs to explain which treatments are available at each location without duplicating the same information everywhere. We map the page relationships, navigation and URLs before copy or layouts are produced.
A few clients we’ve worked with




















Information architecture for dental practices: page hierarchy, location relationships, navigation and urls.
Which treatments are available at each actual location?
Where should visitors find clinician details and practical appointment information?
Every site works at twelve pages. The structure decides whether it still works at eighty, once the company has added two products and a resource library.
Navigation and page relationships are defined around what people look for, so the right page is reachable from where they start.
A defined content model means the next service, case study or guide goes somewhere obvious instead of into the menu.
Deliberate relationships between pages help both buyers and search engines understand which pages matter.
The agreed scope names the website work, source material and people responsible for review.
Define treatment, clinician, location and practical-information collections with a clear purpose for each page.
Connect a location with its actual team and services using information supplied by the practice.
Plan menus, breadcrumbs and internal links that help visitors continue a relevant journey.
Reviews from the companies we have built and maintained websites for.
Read every review on Clutch“We didn’t choose them to be impressed — we chose them because we knew they’d deliver high-level results with no risk. As a CTO myself, that’s exactly what I look for in a long-term partnership.”
“And, you know, the great part about the fact that you hit the goal, it's not that you had to compromise anything that you were doing, because, honestly, the end result far exceeded what we could have imagined.”
“I would just say that you deliver on quality … I just thought we clicked, and you delivered what we were looking for.”
“Norml Studio's professionalism and responsiveness were impressive.”
The engagement includes the following artifacts for the agreed scope.
A complete sitemap for the agreed scope.
A URL and redirect decision sheet.
Content models and navigation rules for the main page types.
Explore the wider scope behind the website.
Define the audience, message, page structure, and requirements before the website moves into production.
Write the pages that explain your offer, answer buyer questions, and support your claims with evidence.
Resolve website requirements, stakeholder priorities, technical constraints, and scope before the build.
Write project stories using documented work, verified outcomes, and approved source material.
Explore the scope, deliverables and process for each part of the website.
Our process
Identify existing pages and separate distinct information from repeated sections.
[ 01 ]Review treatment and location connections with the practice team.
[ 02 ]Walk through sample visitor tasks and revise confusing labels before design.
[ 03 ]No account layer between you and them. These are the Norml specialists this work runs through.

Founder & Architect

Co-founder · Design & Strategy

UI/UX Designer

“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
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