You spend the budget where it pays
Findings are tied to the journeys that matter, so the work queue starts with the pages costing you enquiries.
Find obstacles in admissions and everyday information searches.
We review representative school website tasks on agreed devices and document observable issues. The audit separates interface defects from assumptions about families that would require direct research.
A few clients we’ve worked with
What we do
UX audit for schools: Task walkthroughs, Interface inspection, Actionable findings.
Decisions that shape the work.
Which practical and admissions tasks should the review cover?
Are findings based on observation or participant evidence?
What an audit tells you before you rebuild.
A working page can still make a task harder than it needs to be. Finding out which pages, and why, is cheaper than redesigning everything and hoping.
Opinions become evidence
Interface inspection combined with your own analytics separates observed problems from the ones someone assumes exist.
A redesign stops being a gamble
The audit is the brief. The next project starts from known problems instead of a general feeling that the site is tired.
UX audit: scope of work.
The brief records the website scope, approved source material and responsibilities for review.
Task walkthroughs
Check programme discovery, dates, policy finding and public contact routes.
Interface inspection
Review navigation, document labels and form behavior including unsuccessful states.
Actionable findings
Provide screenshots, expected behavior and prioritized corrections.
What clients say.
Reviews from the companies we have built and maintained websites for.
Read every review on Clutch“We didn’t choose them to be impressed — we chose them because we knew they’d deliver high-level results with no risk. As a CTO myself, that’s exactly what I look for in a long-term partnership.”
“And, you know, the great part about the fact that you hit the goal, it's not that you had to compromise anything that you were doing, because, honestly, the end result far exceeded what we could have imagined.”
“I would just say that you deliver on quality … I just thought we clicked, and you delivered what we were looking for.”
“Norml Studio's professionalism and responsiveness were impressive.”
What you receive.
The agreed engagement produces the following artifacts.
- 01
A scenario-based UX report.
- 02
Annotated findings with evidence.
- 03
A correction and research backlog.
Our process
How the work runs.
Choose representative tasks
Agree expected outcomes with admissions and office staff.
[ 01 ]
Inspect the experience
Record reproducible problems across the scoped screen sizes.
[ 02 ]
Review priorities
Separate immediate corrections from hypotheses requiring family research.
[ 03 ]The people who do this work.
No account layer between you and them. These are the Norml specialists this work runs through.
Let's chat
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
Get startedUX audit for schools: questions.
Will the audit assess educational quality?
No. It reviews public website usability, not teaching or programme quality.
Will tests submit real admissions enquiries?
Only an authorized test route is used; otherwise checks stop before a live submission.
Website 2.0 combines strategy, design, development and launch in one engagement.