Fewer support requests
Designing the states people actually hit — empty, loading, error, permission denied — removes the questions your team answers by hand later.
Make the partner and scientific journeys work as complete interactions.
We design the steps used to inspect a programme, filter publications and reach the right business contact. Prototypes cover empty results, long labels and restricted destinations so a visitor understands both the available information and the next action.
A few clients we’ve worked with
What we do
UX/UI design for biotech companies: journey definition, interaction states, review and handoff.
Decisions for the biotech website.
What does a partner need before contacting the team?
Which destinations are public and which require separate access?
What interface decisions cost when nobody makes them.
Interfaces are not decorated; they are decided. When the tasks, roles and states are never agreed, they get invented during development — one screen at a time.
Development stops guessing
An agreed screen inventory and behaviour means engineers implement decisions instead of making product decisions in code review.
The product survives its next feature
Patterns designed once hold when the roadmap adds a role, a plan tier or a new workflow.
UX/UI design: scope of work.
The brief identifies the public information, website functions and review responsibilities included in the engagement.
Journey definition
Map audience tasks and the information needed at each step.
Interaction states
Design search, filters, navigation and forms with success, empty and error states.
Review and handoff
Walk through scenarios with communications and scientific owners before documenting implementation behavior.
Selected work in genomics, pharma and science communication
All case studies
What clients say.
Reviews from the companies we have built and maintained websites for.
Read every review on Clutch“We didn’t choose them to be impressed — we chose them because we knew they’d deliver high-level results with no risk. As a CTO myself, that’s exactly what I look for in a long-term partnership.”
“And, you know, the great part about the fact that you hit the goal, it's not that you had to compromise anything that you were doing, because, honestly, the end result far exceeded what we could have imagined.”
“I would just say that you deliver on quality … I just thought we clicked, and you delivered what we were looking for.”
“Norml Studio's professionalism and responsiveness were impressive.”
What you receive.
These deliverables are prepared for the agreed website scope.
- 01
Audience journey maps.
- 02
Responsive screens and an interactive prototype.
- 03
State specifications and acceptance notes.
Our process
How the work runs.
Define reader tasks
Choose representative partnering and evidence-discovery scenarios.
[ 01 ]
Prototype the routes
Design complete interactions using approved sample records.
[ 02 ]
Review edge cases
Check long terms, unavailable documents and unsuccessful searches.
[ 03 ]The people who do this work.
No account layer between you and them. These are the Norml specialists this work runs through.
Let's chat
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
Get startedUX/UI design for biotech companies: questions.
Does this include a research application interface?
That needs its own users, data and requirements. This scope covers public website journeys and separately agreed business interactions.
Can external readers test the prototype?
Participant testing can be scoped with suitable recruitment and consent; an internal walkthrough is reported separately.
Website 2.0 combines strategy, design, development and launch in one engagement.