Problems are found before customers find them
Recurring checks on the systems that matter catch a broken form or a failing integration while it is still cheap.
Keep the public biotech website’s technical care visible.
We define recurring care around the website platform, dependencies and critical public journeys. Publication downloads, programme navigation and enquiry routes are included where agreed, while scientific content updates retain a separate owner and approval path.
A few clients we’ve worked with
What we do
Website maintenance for biotech companies: maintenance baseline, update verification, work records.
Decisions for the biotech website.
Which public functions are covered by recurring checks?
Who owns scientific updates versus technical maintenance?
What happens to a site nobody owns.
A live website keeps changing after the project ends — plugins, browsers, integrations, content. Unowned, it degrades quietly until something visible breaks.
Requests have a queue
An agreed way for work to enter and be prioritised means small changes stop depending on who someone knows.
Security does not drift
Keeping the stack current is maintenance. Recovering from a compromise is a project.
Website maintenance: scope of work.
The brief identifies the public information, website functions and review responsibilities included in the engagement.
Maintenance baseline
Inventory covered components, hosting responsibilities and recovery procedures.
Update verification
Apply agreed changes and check affected templates, downloads and contact routes.
Work records
Document completed maintenance, observed failures and issues needing a separate decision.
Selected work in genomics, pharma and science communication
All case studies
What clients say.
Reviews from the companies we have built and maintained websites for.
Read every review on Clutch“We didn’t choose them to be impressed — we chose them because we knew they’d deliver high-level results with no risk. As a CTO myself, that’s exactly what I look for in a long-term partnership.”
“And, you know, the great part about the fact that you hit the goal, it's not that you had to compromise anything that you were doing, because, honestly, the end result far exceeded what we could have imagined.”
“I would just say that you deliver on quality … I just thought we clicked, and you delivered what we were looking for.”
“Norml Studio's professionalism and responsiveness were impressive.”
What you receive.
These deliverables are prepared for the agreed website scope.
- 01
A maintenance scope and ownership map.
- 02
Update and verification records.
- 03
An issue register with follow-up actions.
Our process
How the work runs.
Record the baseline
Confirm dependencies, access owners and covered checks.
[ 01 ]
Complete the maintenance cycle
Apply scoped changes and verify affected public functions.
[ 02 ]
Report status
Separate completed work, unresolved issues and new project requests.
[ 03 ]The people who do this work.
No account layer between you and them. These are the Norml specialists this work runs through.
Let's chat
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
Get startedWebsite maintenance for biotech companies: questions.
Does maintenance review scientific accuracy?
No. Technical checks do not replace the company’s scientific review and content-maintenance responsibilities.
Can a new programme page be added under maintenance?
That depends on the agreed scope. New templates or functions are separately scoped unless explicitly included.
Website 2.0 combines strategy, design, development and launch in one engagement.