You keep what was working
Existing search assets, URLs, integrations and publishing habits are identified before anything is replaced, so the launch is not a reset.
Optional analytics, advertising and case-study videos are off. Allow them all, or open settings to choose. Privacy policy

We plan the redesign around retained URLs, current services, existing content sources and working enquiry destinations.
A few clients we’ve worked with




















We plan the redesign around retained URLs, current services, existing content sources and working enquiry destinations.
Retired properties and changed services need explicit URL and content handling.
A new layout does not resolve an unverified source of availability data.
A redesign is the one website project that can lose you something. The upside is a site that finally matches the company; the risk is the traffic, URLs and integrations the old one quietly carried.
Existing search assets, URLs, integrations and publishing habits are identified before anything is replaced, so the launch is not a reset.
Most redesigns are overdue because the offer changed and the website did not. The new structure is built around the current business.
Content migration, redirects and search continuity are part of the scope with named responsibility, not an afterthought in launch week.
The scope follows the property business’s actual services and verified information. Availability, pricing and property claims need approval from the responsible team.
Mark property and service material for retention, revision or retirement.
Redesign pages around approved offers and visitor tasks.
Account for changed addresses, data sources and contact routes.
“They focused on how to make our daily operations easier, not just on building features for the sake of it.”
“They understood that the app needed to be practical for someone sitting in a car, not just look good on a desktop.”
The agreed engagement includes the relevant outputs below.
A content decision register.
Revised responsive designs.
A transition checklist.
Explore the wider scope behind the website.
Develop the positioning, messaging, and visual identity your website needs.
Where generative tools genuinely speed up brand and interface work, where they must not be used, and who signs off.
Plan user flows, screens, interface states, and design systems for websites and web products.
Review important journeys, page hierarchy, forms, and interaction states with actionable recommendations.
Explore the scope, deliverables and process for each part of the website.
Our process
Record pages, URLs, property sources and enquiry destinations before selecting changes.
[ 01 ]Revise templates around the approved inventory and record any changed behaviour.
[ 02 ]Prepare URL mappings and verify the intended data and enquiry routes before the replacement is released.
[ 03 ]No account layer between you and them. These are the Norml specialists this work runs through.

Co-founder · Design & Strategy

UI/UX Designer

UI/UX Designer

Junior Designer

“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
Get started