Visitors find things without searching
Navigation and page relationships are defined around what people look for, so the right page is reachable from where they start.
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We map the ecommerce catalogue and page relationships so shoppers can narrow the range without getting lost in duplicate categories. The architecture defines navigation, product attributes, useful collection pages and their URL behaviour.
A few clients we’ve worked with




















Information architecture for ecommerce businesses: catalogue hierarchy, filter and variant structure, URL and navigation map.
A filter value and a useful collection page are not automatically the same thing.
Products can belong to several collections without needing duplicate product URLs.
Variant selection needs clear product relationships.
Every site works at twelve pages. The structure decides whether it still works at eighty, once the company has added two products and a resource library.
Navigation and page relationships are defined around what people look for, so the right page is reachable from where they start.
A defined content model means the next service, case study or guide goes somewhere obvious instead of into the menu.
Deliberate relationships between pages help both buyers and search engines understand which pages matter.
Plan catalogue hierarchy, filter and variant structure and URL and navigation map as connected parts of the engagement.
Group products using meaningful customer distinctions. Define category and collection roles without reproducing every internal inventory label.
Identify attributes that help narrow the range and options that belong on a product. Record combinations that should not create independent pages.
Specify breadcrumbs, collection links and stable product paths. Plan the relationship between filtered views and indexable landing pages.
“What I appreciate most is that the team always communicates openly and stays honest throughout.”
“They delivered what they said they would, on time.”
“They met all our expectations by providing great strategies based on our needs.”
The agreed information architecture scope is documented in the following work products.
Sitemap with individual page purposes
URL, breadcrumb and internal-link map
Content-model and publication rules
Explore the wider scope behind the website.
Define the audience, message, page structure, and requirements before the website moves into production.
Write the pages that explain your offer, answer buyer questions, and support your claims with evidence.
Resolve website requirements, stakeholder priorities, technical constraints, and scope before the build.
Write project stories using documented work, verified outcomes, and approved source material.
Explore the scope, deliverables and process for each part of the website.
Our process
Review product relationships and attributes alongside the questions shoppers use to narrow their choice.
[ 01 ]Map categories, collections, filters and variant controls with distinct purposes.
[ 02 ]Agree product paths, breadcrumbs and which useful collections warrant indexable landing pages.
[ 03 ]No account layer between you and them. These are the Norml specialists this work runs through.

Founder & Architect

Co-founder · Design & Strategy

UI/UX Designer

“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
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