The paths that earn money work
Testing scoped around critical journeys verifies the enquiry, checkout or signup rather than sampling pages at random.
Check the pages and enquiry paths before release.
We turn the agreed website requirements into repeatable checks. The review covers representative practice and attorney pages, navigation and enquiry behaviour, with findings the implementation team can reproduce.
A few clients we’ve worked with
What we do
Website quality assurance for law firms: acceptance checklist, functional and content checks, defects and retests.
Decisions to settle before the work starts.
Which part of website quality assurance for law firms belongs in the current project, and what is outside it.
Who supplies the source material, grants system access and approves the completed work.
What testing is actually protecting.
A launch checklist should cover how people use the website, not only whether the pages render. The expensive bugs are in the journeys.
Bugs are reproducible
Findings carry conditions, steps, observed and expected behaviour, so the fix does not start with an argument about whether it happens.
Launch stops being an event
Problems found before release are work. Problems found after release are incidents.
What website quality assurance includes.
Agree these work areas with the firm before implementation. Access, content approval and any external-system requirements are recorded in the scope.
Acceptance checklist
Define supported devices, key page types and expected outcomes. Record which integrations can be tested safely and what needs a manual check.
Functional and content checks
Test links, forms, validation, confirmation and responsive layouts. Compare supplied approved content with the implemented pages.
Defects and retests
Report the steps, observed result and expected result for each defect. Retest fixes and list any accepted exceptions before handoff.
Selected website projects across our wider practice
All case studies
What clients say.
Reviews from the companies we have built and maintained websites for.
Read every review on Clutch“We didn’t choose them to be impressed — we chose them because we knew they’d deliver high-level results with no risk. As a CTO myself, that’s exactly what I look for in a long-term partnership.”
“And, you know, the great part about the fact that you hit the goal, it's not that you had to compromise anything that you were doing, because, honestly, the end result far exceeded what we could have imagined.”
“I would just say that you deliver on quality … I just thought we clicked, and you delivered what we were looking for.”
“Norml Studio's professionalism and responsiveness were impressive.”
What you receive.
The deliverables correspond to the work areas agreed for this engagement.
- 01
An acceptance checklist for the agreed pages and journeys.
- 02
Defect reports with reproduction steps and evidence.
- 03
Retest results and a record of accepted exceptions.
Our process
How the work runs.
Agree the scope
Review the firm’s current website and the inputs needed for website quality assurance. Confirm the responsible people, access and acceptance criteria.
[ 01 ]
Carry out the work
Define supported devices, key page types and expected outcomes. Record which integrations can be tested safely and what needs a manual check. Test links, forms, validation, confirmation and responsive layouts. Compare supplied approved content with the implemented pages.
[ 02 ]
Review and hand over
Report the steps, observed result and expected result for each defect. Retest fixes and list any accepted exceptions before handoff. Record open decisions and the next action for each one.
[ 03 ]The people who do this work.
No account layer between you and them. These are the Norml specialists this work runs through.
Let's chat
“I've spent 10 years working across development and marketing. I started as a developer, but design, SEO and advertising were already part of the job. That taught me to treat a website as one system: the business, the content, the design and the code have to work together. At Norml, I lead the architecture behind our work and stay involved wherever strategy, design, development and search meet.”
Max TymoshynFounder & Architect
Get startedWebsite quality assurance for law firms: questions.
Does QA certify legal compliance?
No. Website testing checks the agreed technical and content requirements. The firm’s reviewers remain responsible for approving legal statements.
Will tests send real enquiries?
We agree the test destination and identifiers first. Test records are kept distinguishable from genuine enquiries and handled according to the test plan.
Website 2.0 combines strategy, design, development and launch in one engagement.